Root cause analysis

Roles that need it

• Process Improvement Specialist
• Operational Risk Analyst
• Data Governance Analyst
• Service Delivery Manager (Outsourcing & Shared Services)
• Internal Auditor

Skills it belongs to

• Investigative reasoning on anomalies
• Lean methods and continuous improvement

Related concepts

• Lean Six SigmaLean Six Sigma is a continuous improvement method that combines Lean (removing waste and delay from a process) with Six Sigma (reducing variation and defects using data). Projects often follow the DMAIC cycle: define, measure, analyse, improve, control.
• Data quality ruleA data quality rule is an automated test that checks data against an expectation, for example that a maturity date follows the trade date or that a mandatory field is filled. Each rule maps to a quality dimension and has a threshold, an owner and an escalation path.

Sources

• Regulation (EU) 2022/2554 (DORA), EUR-Lex (external site) accessed 31 Oct 2026

Updated 31 Oct 2026.