European Finance Observatory

Concept · Brief definitionRelevant to you

Process mapping

Process mapping draws the steps, decisions, roles and systems in a process, often as a swimlane diagram or in BPMN (Business Process Model and Notation). It reveals handoffs, delays, controls and waste, and supports redesign and automation.

See related concepts

Roles that need it

This is a brief definition. A full explanation with a worked example is being written.

Skills it belongs to

Sources

Updated 31 Oct 2026.