Empathy and active listening
A skill of the kind “working with people”, listed by 11 roles.
Also described as
- active listening
- emotional intelligence
- empathy
- EQ
- listening
- listening skills
- people skills
- sense of listening
- interpersonal
Roles that need it
Where the weights come from
The weight is this skill's share of each role; the weights of one role add up to 100 percent.
Source: the EFO role catalogue, built from the ESCO classification and reviewed by the editors.
Important for
- Collections & Recoveries SpecialistYour role
- Private Banking AnalystYour role
- Family Office AnalystYour role
- Paraplanner / Financial Planning AnalystYour role
Supporting in
- Change ManagerYour role
- Claims AnalystYour role
- Insurance Fraud InvestigatorYour role
- Insurance Operations Specialist (Policy Administration)Your role
- Reinsurance Operations AnalystYour role
- Change Manager (Banking)Your role
- Retail Banking AdvisorYour role