Ticketing platforms (ServiceNow)
A skill of the kind “tools and systems”, listed by 31 roles.
Also described as
- ServiceNow
- Jira Service Desk
- ticketing
- case management
Tools
- BMC Helix
- Freshdesk
- Freshservice
- HaloITSM
- ITSM tool
- Jira Service Management
- Remedy
- ServiceNow
- Zendesk
Roles that need it
Where the weights come from
The weight is this skill's share of each role; the weights of one role add up to 100 percent.
Source: the EFO role catalogue, built from the ESCO classification and reviewed by the editors.
Important for
- Claims AnalystYour role
- Insurance Fraud InvestigatorYour role
- KYC AnalystYour role
- Periodic Review Analyst (KYC)Your role
- Corporate Onboarding Analyst (KYC)Your role
Supporting in
- AML AnalystYour role
- Custody Operations AnalystYour role
- Data Protection SpecialistYour role
- Insurance Operations Specialist (Policy Administration)Your role
- Settlements AnalystYour role
- Agency Operations AnalystYour role
- Fraud AnalystYour role
- Loan Operations AnalystYour role
- Middle Office AnalystYour role
- Payments Messaging Specialist (SWIFT)Your role
- Payments Operations AnalystYour role
- Sanctions AnalystYour role
- Treasury Operations AnalystYour role
- Chargeback & Disputes AnalystYour role
- Reinsurance Operations AnalystYour role
- Confirmations AnalystYour role
- Corporate Actions AnalystYour role
- Privacy Specialist (Technology)Your role
- Collateral Management AnalystYour role
- Reconciliations AnalystYour role
- Trade Finance Operations SpecialistYour role
Useful in
- Internal AuditorYour role
- Compliance OfficerYour role
- Conduct Risk AnalystYour role
- Regulatory Change AnalystYour role
- IT AuditorYour role